Terms and Conditions
CONDITIONS OF SALE
These general conditions of sale (GCS) regulate the purchase, by electronic means or by telephone, of the products presented on the website www.ombrellifornarashop.it.
- The contract stipulated between Ombrellificio Fornara Angela Snc and the Customer must be considered concluded with the acceptance, even tacit, of the order by Ombrellificio Fornara Angela snc. This acceptance is considered tacit, unless otherwise communicated to the Customer.
By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept both the general conditions of sale and those of payment transcribed below.
- Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by delays or the non-acceptance, even partial, of an order.
METHOD OF PURCHASE
- The Customer can purchase the products on the website www.ombrellifornarashop.it at the time of placing the order as described in the relevant information sheets.
It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics, but may differ slightly even if reproduced in photographic studios; the hue varies according to the type of light used in the studio “warm light / cold light / distance”, between the product and the surrounding lighting and the type of camera used.
Furthermore, Ombrellificio Fornara Angela snc declines all responsibility for the possibility that, due to a particular configuration of the device used by the customer or its malfunction, the colors of the products displayed on the site may differ slightly from the original ones.
We emphasize that all our umbrellas are handcrafted in Italy, one by one, only after receiving the customer's order, and that any small imperfections of the product are exclusively due to the entirely manual processing.
- Correct receipt of the order is confirmed by Ombrellificio Fornara Angela SNC through an e-mail reply sent to the e-mail address supplied by the Customer. This confirmation message will contain the date and time of execution of the order and a Customer Order Number, to be used in any further communication with Ombrellificio Fornara Angela snc and to be used in the reason for the bank transfer.
- In case of non-acceptance of the order, Ombrellificio Fornara Angela snc guarantees timely communication to the Customer.
- The customer can cancel the order by promptly communicating it within 24 hours to the address info@ombrellifornara.com and then by contacting our operators at the number: 0322/834129.
- It is the Customer's responsibility, at the time of delivery of the goods at street level, to check that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials (quality check). Any damage must be immediately reported to the courier making the delivery (accepting the goods with a careful reservation to be written in the courier's transport document: Ex: "box with holes on the side", "open box without personalized tape", " damaged box ", etc.)
PRICE AND SHIPPING COSTS
- The prices of the products published in the various sections of the website www.ombrellifornarashop.it are inclusive of VAT and do not include any taxes, duties and taxes applicable in the country of destination of the Products, where this is different from Italy, which will be charged to the Customer. Ombrellificio Fornara Angela snc reserves the right to change the prices of the products shown on the Site at any time. Any changes to product prices will not, however, be effective for customers who have already placed an order.
- As part of the Order forwarding process, Ombrellificio Fornara Angela snc may offer, at the latter's complete discretion, different payment methods: payment with Paypal, payment by bank transfer or cash on delivery to the courier.
Ombrellificio Fornara Angela snc will not be responsible for failure or delay in delivery due to force majeure, such as, for example, strikes, provisions of the Public Authority, rationing or shortage of energy or raw materials, transport difficulties, fires, floods, heavy snowfalls, flooding and damage to industrial machinery not dependent on Ombrellificio Fornara Angela snc.
RIGHT OF WITHDRAWAL
The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with Ombrellificio Fornara Angela snc without any penalty and without specifying the reason, within 14 (fourteen) working days from receipt of the goods.
The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the website www.ombrellifornarashop.it.
METHOD FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within the aforementioned term, a written communication to the e-mail address to info@ombrellifornara.com.
If the goods have been delivered, the customer is required to return them to Ombrellificio Fornara Angela snc within 15 (fifteen) working days from the date of delivery of the goods.
The goods must be returned to Ombrellificio Fornara Angela snc complete with all accessories and everything originally delivered to the customer, as well as packed in its original packaging. The returned product must be accompanied by a copy of the electronic order receipt. The costs of returning the goods to Ombrellificio Fornara Angela snc are charged to the customer / consumer.
If the right of withdrawal is exercised by the customer in accordance with the provisions contained in this clause, Ombrellificio Fornara Angela snc is required to reimburse the sums paid by the customer for the purchase of the asset.
In particular, Ombrellificio Fornara Angela snc will proceed free of charge to the transmission of the re-credit order relating to the cost of the goods shipped and including the shipping costs with the exclusion of the return costs only within 30 (thirty) days from the date on which it became aware of the '' exercise of the right of withdrawal by the customer. This operation will be carried out through a bank transfer by crediting the sum to the bank account indicated by the customer.
Ombrellificio Fornara Angela snc reserves the right to reject any product returned with methods other than those specified above, as well as products for which the return costs have not been fully paid by the customer, or the methods and times indicated have not been respected. for the communication of the exercise of the right of withdrawal.
Ombrellificio Fornara Angela snc with registered office in via Noce 17, Borgomanero (NO) owner of the website www.ombrellifornarashop.it, reserves the right to use personal data, provided voluntarily by Users, in compliance with current regulations (EU 2016/679 ).
Users who access this site accept that all matters relating to the use of the wwww.ombrellifornarashop.it site are governed by the current legislation of the Italian State.
Ombrellificio Fornara Angela snc does not guarantee in any way that the content of the site complies with the regulations in force in other countries.
All the material contained in the site www.ombrellifornarashop.it is the exclusive property of Ombrellificio Fornara Angela snc and any unauthorized reproduction or publication is strictly prohibited.
Ombrellificio Fornara Angela snc declines all responsibility for the possibility of any technical inaccuracies on the website www.ombrellifornarashop, it for which immediate correction is expected following a report.
Ombrellificio Fornara Angela Snc reserves the right to modify the Terms and Conditions contained in these pages, by updating them, whenever it deems it appropriate, without any obligation to give notice.